Delivery Policy – Hong Kong Delivery
1. Delivery charges calculation:
Free delivery upon purchase (Delivery Charges Excluded) of $500 or above ( Not applicable to No Delivery Zones). For less that $500, you will be charged $50 per order for delivery service (Not applicable to No Delivery Zones).
2. Delivery Method
Self-pickup: Alfred Lockers.
Door to Door Delivery: Bliss & Bless entrusts local third-party logistics company for product delivery.
3. Service Range
3.1 Delivery services are divided into general areas and remote areas.
3.2 The general areas include Hong Kong Island, Kowloon Peninsula, and part of the New Territories.
3.3 The remote areas include Chek Lap Kok, Chung Hom Kok, Clear Water Bay, Fanling, Hong Lok Yuen, Man Kam To, Pat Heung, Ping Shan, Repulse Bay, Sai Kung, San Tin, Science Park, Sheung Shui, Stanley and Tung Chung.
3.4 Delivery service is not available to areas including Cheung Chau, Discovery Bay, Disney and Siu Ho Wan, Lamma Island, Lantau Island, Lok Ma Chau, Ma Wan, Mui Wo, Peng Chau, Po Toi Island, Sha Tau Kok, Stonecutters Island, Ta Kwu Ling, Tai O, Tung Long Island, other islands and restricted area.
3.5 If necessary, please email to Bliss & Bless Customer Service at firstname.lastname@example.org
4. Delivery Times
4.1 Under normal circumstances, the goods will be delivered within 1-2 working days after the customer receives the order confirmation email. The local third-party logistics company will be responsible for the delivery. The goods will be dispatched and delivered within 2-3 working days. (Pre-order goods excluded). Extra 1-2 working days are required for goods delivered to remote areas.
4.2 For delivery arrangement, delivery staff of the third- party logistics company will contact the customer on the day of delivery.
4.3 Delivery time may be affected by the weather, location, holidays or festivals, order quantity or other external factors. Specially-assigned person will contact you to confirm the relevant delivery details.